I have found fixes for Server 2008 and 2008 R2 but have yet to find a resolution
for Server 2012 R2. I have worked with EMC to try a resolve with no
luck. The issue is the e:\ volume is on the other node in the cluster but
is looking at this path due to a SAP service that installed to this
cluster volume location on this node "e:\usr\sap\trn\ascs01\exe\sapstartsrv.exe".
Below is the VSS event id, vssadmin list writers, and diskshadow output for
further information.
________________________________________
Event Id 8193, VSS -- I am receiving at every backup attempt:
Volume Shadow Copy Service error: Unexpected error calling
routine GetVolumePathName is fail on the path e:\usr\sap\trn\ascs01\exe,
winerror 0x00000002.. hr = 0x80070002, The system cannot find the file
specified.
Operation:
PrepareForSnapshot Event
Context:
Execution Context: Writer
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}<o:p></o:p>
Writer Name: System Writer
Writer Instance ID:
{b37cf597-c4a9-46ec-a4f1-f834daf9295c}
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Output for vssadmin list writers
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Windows\system32>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2013 Microsoft Corp.
Writer name: 'Task Scheduler Writer'
Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
State: [1] Stable
Last error: No error
Writer name: 'VSS Metadata Store Writer'
Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
State: [1] Stable
Last error: No error
Writer name: 'Performance Counters Writer'
Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
State: [1] Stable
Last error: No error
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {51014fc6-79fc-4719-a47e-890c12eae4af}
State: [1] Stable
Last error: No error
Writer name: 'Cluster Shared Volume VSS Writer'
Writer Id: {1072ae1c-e5a7-4ea1-9e4a-6f7964656570}
Writer Instance Id: {ca77048d-6a55-429d-8156-cd20cd480286}
State: [1] Stable
Last error: No error
Writer name: 'SqlServerWriter'
Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
Writer Instance Id: {02ce344c-fee1-471e-add1-80fc0f0eab1c}
State: [1] Stable
Last error: No error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {7470832b-d895-43e1-bb24-4ba2411fa7bf}
State: [1] Stable
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {0591d297-755a-426e-83de-20dbc24d4a8a}
State: [1] Stable
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {a163cc77-d300-4089-a5fb-2a45c33deb14}
State: [1] Stable
Last error: No error
Writer name: 'Cluster Database'
Writer Id: {41e12264-35d8-479b-8e5c-9b23d1dad37e}
Writer Instance Id: {a717560f-50db-4771-99bc-03a68aa01f5d}
State: [1] Stable
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {6a4a6d8b-4b54-4904-8bf9-9433120b1aad}
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {2ff1dddd-8586-43f0-a824-e4025d538a3f}
State: [1] Stable
Last error: No error
______________________________________________
Output for diskshadow
C:\Windows\system32>diskshadow
Microsoft DiskShadow version 1.0
Copyright (C) 2013 Microsoft Corporation
On computer: AOTRNCL01, 9/11/2015 8:08:51 AM
DISKSHADOW> add volume c:
DISKSHADOW> create
COM call
"lvssObject4->GetRootAndLogicalPrefixPaths" failed.
Alias VSS_SHADOW_1 for shadow ID {a817c807-f00b-496b-b799-06a15a6f9e0f} set as
e
nvironment variable.
Alias VSS_SHADOW_SET for shadow set ID {e9ce9d2b-97d0-4415-ae49-2ec7b5b3c87d}
se
t as environment variable.
Querying all shadow copies with the shadow copy set ID
{e9ce9d2b-97d0-4415-ae49-
2ec7b5b3c87d}
* Shadow copy
ID = {a817c807-f00b-496b-b799-06a15a6f9e0f}
%VSS_SHADOW_1%
- Shadow copy set: {e9ce9d2b-97d0-4415-ae49-2ec7b5b3c87d}
%VSS_SHADOW_SET%
- Original count of shadow copies = 1
- Original volume name: \\?\Volume{bcb4e1e6-f8a3-11e4-80bf-806e6
f6e6963}\ [C:\]
- Creation time: 9/11/2015 8:09:38 AM
- Shadow copy device name: \\?\GLOBALROOT\Device\HarddiskVolumeS
hadowCopy1
- Originating machine: AOTRNCL01.waterone.org
- Service machine: AOTRNCL01.waterone.org
- Not exposed
- Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5}
- Attributes: Auto_Release Differential
Number of shadow copies listed: 1