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Windows Server Backup Failed error code 2155348129 ; Operation PostSnapshot Event

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I have a fresh server with Windows Server 2008 R2 x64 installed. Right after I installed the OS, I installed Windows Server Backup and ran one back up successfully. Since then, I've promoted the server to an Active Directory Domain controller. I'm no longer able to run Windows Server Backup successfully. 

  • I've installed all available "Update for Windows Server 2008 R2 x64" updates (not any of the security ones)
  • In device manager all the attached hardware have drivers set up successfully
  • The secondary hard drive where I am trying to store the backup has 580 GB free space. The server's entire primary partition is only 460 GB.
  • The server's system partition status (where the OS is installed) is showing "System, Boot, Page File, Active, Crash Dump, Primary Partition"
  • I've uninstalled and re-installed Windows Server Backup
  • I have rebooted the server, and restarted the VSS service multiple times
  • When running Windows Server Backup, I choose only "Bare Metal Recovery"
  • I've tried both "VSS full backup" and "VSS copy backup" with no success
  • When I try to backup a single 1kb file, that fails with the same error

In the Windows Application logs I see the following errors when I attempt to do a backup:

  • lsass (508) Unable to read the header of logfile \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7\Windows\NTDS\edb.log. Error -546.
  • lsass (508) Unable to read the header of logfile \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7\Windows\NTDS\edb.log. Error -546.
  • A VSS writer has rejected an event with error 0x800423f4, The writer experienced a non-transient error.  If the backup process is retried,
    the error is likely to reoccur.
    . Changes that the writer made to the writer components while handling the event will not be available to the requester. Check the event log for related events from the application hosting the VSS writer. 

    Operation:
       PostSnapshot Event

    Context:
       Execution Context: Writer
       Writer Class Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
       Writer Name: NTDS
       Writer Instance ID: {87905f79-f053-4e86-be8f-3de48ca8c45a}
       Command Line: C:\Windows\system32\lsass.exe
       Process ID: 508

  • Ran out of time while deleting files. 

    Operation:
       OnPostSnapshot event
       PostSnapshot Event

    Context:
       Execution Context: Shadow Copy Optimization Writer
       Execution Context: Writer
       Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
       Writer Name: Shadow Copy Optimization Writer
       Writer Instance ID: {74ae0f52-b772-41ab-8c76-a1b6e88d2ea2}

  • The backup operation that started at '‎2014‎-‎08‎-‎22T03:02:33.924000000Z' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '2155348129'. Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.

When I go to command prompt (as Administrator) and run "vssadmin list writers" I get the following:

  • C:\Windows\system32>vssadmin list writers
    vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
    (C) Copyright 2001-2005 Microsoft Corp.

    Writer name: 'Task Scheduler Writer'
       Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
       Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
       State: [1] Stable
       Last error: No error

    Writer name: 'VSS Metadata Store Writer'
       Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
       Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
       State: [1] Stable
       Last error: No error

    Writer name: 'Performance Counters Writer'
       Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
       Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
       State: [1] Stable
       Last error: No error

    Writer name: 'System Writer'
       Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
       Writer Instance Id: {2d3499e5-9673-4180-87f7-acc961121da9}
       State: [5] Waiting for completion
       Last error: No error

    Writer name: 'ASR Writer'
       Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
       Writer Instance Id: {dbc3ada5-4daa-4d35-8657-8048d2685d94}
       State: [1] Stable
       Last error: No error

    Writer name: 'COM+ REGDB Writer'
       Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
       Writer Instance Id: {0eda058c-e7bf-4671-8b41-0fe4b9ff4f81}
       State: [1] Stable
       Last error: No error

    Writer name: 'Registry Writer'
       Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
       Writer Instance Id: {f9d3c5dd-4cb3-44fd-bdc1-21677e22020b}
       State: [1] Stable
       Last error: No error

    Writer name: 'Shadow Copy Optimization Writer'
       Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
       Writer Instance Id: {8fa5f71f-53d7-48d0-b69d-17e3c8427063}
       State: [1] Stable
       Last error: No error

    Writer name: 'WMI Writer'
       Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
       Writer Instance Id: {1d745cdc-7de1-47f9-84d7-38369e695fe2}
       State: [5] Waiting for completion
       Last error: No error

    Writer name: 'DFS Replication service writer'
       Writer Id: {2707761b-2324-473d-88eb-eb007a359533}
       Writer Instance Id: {29bbb620-1922-4f68-9ed5-6b7005f0f3b3}
       State: [5] Waiting for completion
       Last error: No error

    Writer name: 'NTDS'
       Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
       Writer Instance Id: {87905f79-f053-4e86-be8f-3de48ca8c45a}
       State: [11] Failed
       Last error: Non-retryable error

Server information:

  • Processor: i5-3570k
  • RAM: 16 GB
  • System type: 64-bit
  • Active Directory Domain Services role installed
  • DNS Server role installed

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