I have a Lenovo Yoga 2 Pro laptop that will not backup to my Windows 2008 R2 Storage Server.
These are the most recent events:
Log Name: Application
Source: .NET Runtime
Date: 10/2/2014 11:06:10 AM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SMOSA03
Description:
Application: SharedServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.VSS.IVssWMComponent.GetFile(UInt32)
at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.VSS.IVssWMComponent.GetFile(UInt32)
at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.VSS.VssComponent..ctor(Microsoft.WindowsServerSolutions.DataProtection.PCBackup.VSS.IVssWMComponent)
at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.VSS.VssWriter..ctor(Microsoft.WindowsServerSolutions.DataProtection.PCBackup.VSS.IVssExamineWriterMetadata)
at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.VSS.ShadowVolumeSet.CreateShadowVolume(Microsoft.WindowsServerSolutions.DataProtection.PCBackup.BackupUtil.VolumeInfo[])
at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.VSS.ShadowVolumeSet..ctor(Microsoft.WindowsServerSolutions.DataProtection.PCBackup.BackupUtil.VolumeInfo[], Microsoft.WindowsServerSolutions.DataProtection.PCBackup.Provider.IBackupReportProgress)
at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.BackupOp.BackupSetOperation.RunWithoutCatch()
at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.BackupOp.BackupSetOperation.Run()
at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.Provider.BackupTask.OnBackupStart(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-02T16:06:10.000000000Z" />
<EventRecordID>28116</EventRecordID>
<Channel>Application</Channel>
<Computer>SMOSA03</Computer>
<Security />
</System>
<EventData>
<Data>Application: SharedServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.VSS.IVssWMComponent.GetFile(UInt32)
at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.VSS.IVssWMComponent.GetFile(UInt32)
at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.VSS.VssComponent..ctor(Microsoft.WindowsServerSolutions.DataProtection.PCBackup.VSS.IVssWMComponent)
at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.VSS.VssWriter..ctor(Microsoft.WindowsServerSolutions.DataProtection.PCBackup.VSS.IVssExamineWriterMetadata)
at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.VSS.ShadowVolumeSet.CreateShadowVolume(Microsoft.WindowsServerSolutions.DataProtection.PCBackup.BackupUtil.VolumeInfo[])
at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.VSS.ShadowVolumeSet..ctor(Microsoft.WindowsServerSolutions.DataProtection.PCBackup.BackupUtil.VolumeInfo[], Microsoft.WindowsServerSolutions.DataProtection.PCBackup.Provider.IBackupReportProgress)
at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.BackupOp.BackupSetOperation.RunWithoutCatch()
at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.BackupOp.BackupSetOperation.Run()
at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.Provider.BackupTask.OnBackupStart(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
</Data>
</EventData>
</Event>
------------------------------------------------------------------------------------------------------------------------------
Log Name: Application
Source: Application Error
Date: 10/2/2014 11:06:11 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: SMOSA03
Description:
Faulting application name: SharedServiceHost.exe, version: 6.1.1839.0, time stamp: 0x4d38a956
Faulting module name: msxml3.dll, version: 8.110.9600.17120, time stamp: 0x536da0ed
Exception code: 0xc0000005
Fault offset: 0x00000000000194ea
Faulting process id: 0x2600
Faulting application start time: 0x01cfde4c9ff44873
Faulting application path: C:\Program Files\Windows Server\Bin\SharedServiceHost.exe
Faulting module path: C:\windows\System32\msxml3.dll
Report Id: 06387ec6-4a4e-11e4-827a-8cae4cfd34be
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-02T16:06:11.000000000Z" />
<EventRecordID>28117</EventRecordID>
<Channel>Application</Channel>
<Computer>SMOSA03</Computer>
<Security />
</System>
<EventData>
<Data>SharedServiceHost.exe</Data>
<Data>6.1.1839.0</Data>
<Data>4d38a956</Data>
<Data>msxml3.dll</Data>
<Data>8.110.9600.17120</Data>
<Data>536da0ed</Data>
<Data>c0000005</Data>
<Data>00000000000194ea</Data>
<Data>2600</Data>
<Data>01cfde4c9ff44873</Data>
<Data>C:\Program Files\Windows Server\Bin\SharedServiceHost.exe</Data>
<Data>C:\windows\System32\msxml3.dll</Data>
<Data>06387ec6-4a4e-11e4-827a-8cae4cfd34be</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
-------------------------------------------------------------------------------------------------------------------------------
Log Name: Application
Source: Windows Error Reporting
Date: 10/2/2014 11:06:19 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: SMOSA03
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: SharedServiceHost.exe
P2: 6.1.1839.0
P3: 4d38a956
P4: msxml3.dll
P5: 8.110.9600.17120
P6: 536da0ed
P7: c0000005
P8: 00000000000194ea
P9:
P10:
Attached files:
C:\Windows\Temp\WER975A.tmp.appcompat.txt
C:\Windows\Temp\WER9807.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_SharedServiceHos_ab5d84ebb13ea4375c1a3ac86cd4049e7ce1d_5bed2e30_cab_24ee9805\memory.hdmp
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_SharedServiceHos_ab5d84ebb13ea4375c1a3ac86cd4049e7ce1d_5bed2e30_cab_24ee9805\triagedump.dmp
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_SharedServiceHos_ab5d84ebb13ea4375c1a3ac86cd4049e7ce1d_5bed2e30_cab_24ee9805
Analysis symbol:
Rechecking for solution: 0
Report Id: 06387ec6-4a4e-11e4-827a-8cae4cfd34be
Report Status: 4
Hashed bucket:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-02T16:06:19.000000000Z" />
<EventRecordID>28118</EventRecordID>
<Channel>Application</Channel>
<Computer>SMOSA03</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>SharedServiceHost.exe</Data>
<Data>6.1.1839.0</Data>
<Data>4d38a956</Data>
<Data>msxml3.dll</Data>
<Data>8.110.9600.17120</Data>
<Data>536da0ed</Data>
<Data>c0000005</Data>
<Data>00000000000194ea</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Windows\Temp\WER975A.tmp.appcompat.txt
C:\Windows\Temp\WER9807.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_SharedServiceHos_ab5d84ebb13ea4375c1a3ac86cd4049e7ce1d_5bed2e30_cab_24ee9805\memory.hdmp
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_SharedServiceHos_ab5d84ebb13ea4375c1a3ac86cd4049e7ce1d_5bed2e30_cab_24ee9805\triagedump.dmp</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_SharedServiceHos_ab5d84ebb13ea4375c1a3ac86cd4049e7ce1d_5bed2e30_cab_24ee9805</Data>
<Data>
</Data>
<Data>0</Data>
<Data>06387ec6-4a4e-11e4-827a-8cae4cfd34be</Data>
<Data>4</Data>
<Data>
</Data>
</EventData>
</Event>