Good Day,
We have a SQL Failover Cluster environment with 2 x Win2k8 R2 SP1 servers. We cannot perform a successfulsystem state backup via the Windows Backup Application. The system was patched with updates and worked fine for about a week until this issue had started, so I don't think it is attributed to the updates?
The job starts and completes 1.73mb before it fails.
Log Name: Application
Source: Microsoft-Windows-Backup
Date: 5/21/2013 4:27:00 PM
Event ID: 517
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: ServerName.domain.local
Description:
The backup operation that started at '2013-05-21T14:26:36.039544600Z' has failed with following error code '2155347997' (The operation ended before completion.). Please review the event details for a solution, and then rerun the backup operation once the
issue is resolved.
I have verified :
1. vssadmin writers are in a stable state
2. vssadmin shadowstorage allocation is fine
3. disk capacity is fine
4. Hotfix http://support.microsoft.com/kb/2182466/en-us identifies exact symptoms, however this is already included in SP1
5. Server has been rebooted
6. Rectified the imagepaths using the script below to identify services with invalid paths
6a. However, I am unclear if these imagepaths are anything to be concerned with, as they startup on a
cluster storage resource ( SAN drives ). They also do not get fixed unless I point to a C: drive location
PS C:\!!Software!!> .\GetInvalidImagePathsV2.ps1
Following are the service(s) found to be reporting invalid paths.
Service Name : QuestLauncher3566
Service Caption : QAM Launcher 3566
Registry key : HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\QuestLauncher3566\ImagePath
Value : "K:\Program Files\Quest Software\pa_agent\3566\agents\bin\quest_launcher.exe" 3566 "+K:\Program Fi
les\Quest Software\pa_agent\3566\agents"
Reason : The service path contains invalid characters. Characters < > : " | ? cannot be used in a file path
.
Service Name : QuestLauncher3567
Service Caption : QAM Launcher 3567
Registry key : HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\QuestLauncher3567\ImagePath
Value : "P:\Program Files\Quest Software\pa_agent\3567\agents\bin\quest_launcher.exe" 3567 "+P:\Program Fi
les\Quest Software\pa_agent\3567\agents"
Reason : The service path contains invalid characters. Characters < > : " | ? cannot be used in a file path
.
Service Name : QuestLauncher3568
Service Caption : QAM Launcher 3568
Registry key : HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\QuestLauncher3568\ImagePath
Value : "I:\Program Files\Quest Software\pa_agent\3568\agents\bin\quest_launcher.exe" 3568 "+I:\Program Fi
les\Quest Software\pa_agent\3568\agents"
Reason : The service path contains a reparse point. Paths containing a reparse point are not supported.
Service Name : QuestLauncher3569
Service Caption : QAM Launcher 3569
Registry key : HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\QuestLauncher3569\ImagePath
Value : "J:\Program Files\Quest Software\pa_agent\3569\agents\bin\quest_launcher.exe" 3569 "+J:\Program Fi
les\Quest Software\pa_agent\3569\agents"
Reason : The service path contains a reparse point. Paths containing a reparse point are not supported.
Does anyone have any other suggestions as there are no specific fixes for Windows 2008 R2 SP1?
Thank you,
Navs M