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The Volume Shadow Copy operation failed with Error 0x800423F3

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Hello. 

I have setup Windows Backup in my 2008 SBS environment to ensure an additional backup as well as my Backup Exec schedule. All was working fine until the other day and now each night the Windows Server backup fails with the following error: 

The Volume Shadow Copy operation failed with Error 0x800423F3

From the event logs I can see:

1. (Information Event) VSS Writer: prepare for the backup 

2. (Information Event) ESENT: lsass Shadow Copy instance starting:  Full Shadow Copy 

3. (Information Event) ESENT: certsrv Shadow Copy instance starting:  Full Shadow Copy 

4. (Information Event) ESENT: svchost Shadow Copy instance starting:  Full Shadow Copy

5. (Information Event) ESE: starting Shadow Copy instance 

6. (Information Event) MSExchangeIS: Exchange VSS Writer successfully prepared the Database Engine for a full backup (for each Storage Group)

7. (Information Event) MSExchangeIS: Prepared for Snapshot successfully

8. (Information Event) MSSQ$MICROSOFT##SSEE (unsure if this is relevant): The description for Event ID 17137 from source  MSSQ$MICROSOFT##SSEE cannot be found. 

9. (Information Event) ESENT: svchost Shadow Copy instance freeze started 

10. ESE (Information Event): Information Store, Shadow Copy instance freeze started

11. ESENT (ERROR): svchost Shadow Copy instance aborted 

Other events include: 

VSS (Information Event): Ran out of time while expanding file specification 

ESE (ERROR): Information Store Shadow Copy aborted 

ESENT: (Information Event): The database engine began replaying log file 

The logs then continue almost identical for each Storage Group. 

I checked the status of Microsoft Exchange Writer in VSSAdmin and it says Last Error: Timed Out. 

As I said it has been working fine up until a few days ago. Nothing has changed without our SBS environment. 

Any help would be appreciated as I am a bit lost when it comes to VSS. 

Kind Regards

Dan Hargrove


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