Windows Server 2008 R2 with SP1 x64, running as IIS server. Not a domain member.
I am trying to do a System State backup to a local D: drive. The backups fail as follows:
Windows Server Backup error:
The operation was stopped. Detailed error: The volume shadow copy operation failed
with error 0x800423F3. View the event log for more information.
In Event Viewer, the following error shows:
Log Name: Application Source: Microsoft-Windows-Backup Date: 7/22/2015 3:14:32 PM Event ID: 521 Task Category: None Level: Error Keywords: User: SYSTEM Computer: MYSERVER Description: The backup operation that started at '?2015?-?07?-?22T19:08:21.380000000Z' has failed
because the Volume Shadow Copy Service operation to create a shadow copy of the volumes
being backed up failed with following error code '2155348129'. Please review the event
details for a solution, and then rerun the backup operation once the issue is resolved. Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"><System><Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" /><EventID>521</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x8000000000000000</Keywords><TimeCreated SystemTime="2015-07-22T19:14:32.255126300Z" /><EventRecordID>1624</EventRecordID><Correlation /><Execution ProcessID="7544" ThreadID="5216" /><Channel>Application</Channel><Computer>MYSERVER</Computer><Security UserID="S-1-5-18" /></System><EventData><Data Name="BackupTime">2015-07-22T19:08:21.380000000Z</Data><Data Name="ErrorCode">2155348129</Data><Data Name="ErrorMessage">%%2155348129</Data></EventData></Event>
Running 'vssadmin list writers' after the backup failure shows the following:
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Writer name: 'Task Scheduler Writer'
Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
State: [1] Stable
Last error: No error
Writer name: 'VSS Metadata Store Writer'
Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
State: [1] Stable
Last error: No error
Writer name: 'Performance Counters Writer'
Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
State: [1] Stable
Last error: No error
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {9176b774-b7e5-4497-855e-5e0bcee6e87c}
State: [9] Failed
Last error: Timed out
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {1ba0828b-6441-48b5-bf6d-112d93b2d0b1}
State: [9] Failed
Last error: Timed out
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {0bfd75f8-5da2-4fcf-b8af-9bf9796a145c}
State: [9] Failed
Last error: Timed out
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {10d13dd9-e5fd-4e47-8471-08df1ae46b04}
State: [9] Failed
Last error: Timed out
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {92cb5b23-aab6-4b5f-987c-a62a296b178e}
State: [9] Failed
Last error: Timed out
Writer name: 'IIS Config Writer'
Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
Writer Instance Id: {e13a0edc-6597-455e-ba69-d2140c55ef73}
State: [9] Failed
Last error: Timed out
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {9a066e74-5011-40d5-ae32-57688d0b099e}
State: [9] Failed
Last error: Timed outRestarting the appropriate services or the server resets all of the writers to stable, but the issue reoccurs on the next backup.
The only thing that has helped has been to stop the website (using 'appcmd stop site mysite'), running the backup, and then restarting the site. Then the backup succeeds.
Any suggestions?