AutoShare registry key itself changes to 0 from 1 in Enterprise Vault server and due to this the backup fails.

Hi,

We have enterprise vault 11 and Backup exec 2014 installed on Windows server 2008 R2 Enterprise edtion and Enterprise Vault on 2008 R2 Standard edition  respectively, from past few months the backup fails with the error access denied contacted Symantec for the case now Symantec has asked to look into the O.S level of Enterprise vault server.

The autoshare registry key path in the registry is  (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\LanmanServer\Parameters) maintains its  value to 1 for three to four days and then it changes itself to 0.

The servers are in live production environment.

Please help and advice.

Thanks and Regards,

Ahmed