Hi,
I have had to change the product version of Server 2012 Essentials to 2012 Standard. This was completed as per the Microsoft documentation and was successful on the face of it. However in the following days we discovered the backup was unable to run. We use BackupAssist on the server and the same error is generated everytime.
An attempt to retrieve the properties for the template failed because the template is not in
the catalog
.At first I was thinking this was an issue with the program so it was re-installed but no difference even after creating a new backup schedule. I contacted BackupAssist support who suggested re-installing Windows Backup on the server. I have completed this but still the same error. To prove it is an issue with the Windows Server Backup the following command was tried in command prompt to run the backup from outwith Backup Assist.
wbadmin start backup "-backupTarget:F:" -quiet -noverify -vssFull -include:c:,d: -allCritical
Again the same error was generated and I was advised to contact Microsoft. I was wondering if anyone reading the post will be able the shed light on the situation and recommend a resolution going forward.