Restoring backed up data by other than the backup creator is possible or not in windows 2012 server

I was regularly taking back up of a local drive/disk of windows 2012 file server in external hard disk with the help of windows backup and restore utility. One day my server by which I was taking the back up crashed. Fortunately I'd another file server of same configuration running windows 2012 server but when I'm trying to restore the backed up data on my external hard disk to the new server, the restoration wizard doesn't move further at step where we can expand the backup image and select files and folder to restore. There's no error but the Next button is not highlighting here. What's d advantage of taking the backup if we can't restore the backed up data by another server having same hardware and software configuration. Please help .