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Catastrophic failure (0x8000FFFF).

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Windows 2012 R2 two node cluster. Recently backup stated failing on one server. currently using windows backup. 

VSS writers inside virtual machine 'test1' failed to perform BackupComplete to its shadow copy (VSS snapshot) set: Catastrophic failure (0x8000FFFF). (Virtual machine ID C972F4FD-8D06-4C9A-9C7B-A7E8F949EA15)

VSS writers inside virtual machine 'test2' failed to perform BackupComplete to its shadow copy (VSS snapshot) set: Catastrophic failure (0x8000FFFF). (Virtual machine ID AAABC733-066B-4967-B388-D8A65D68F98E)

VSS writers on the server

Writer name: 'ASR Writer'
   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Instance Id: {8cf9879b-50bc-4543-8d41-94cc0bd782ca}
   State: [7] Failed
   Last error: Non-retryable error

Writer name: 'Cluster Shared Volume VSS Writer'
   Writer Id: {1072ae1c-e5a7-4ea1-9e4a-6f7964656570}
   Writer Instance Id: {90a36925-3e0e-4cbd-89a9-e70b00c6741f}
   State: [7] Failed
   Last error: Timed out

Writer name: 'Microsoft Hyper-V VSS Writer'
   Writer Id: {66841cd4-6ded-4f4b-8f17-fd23f8ddc3de}
   Writer Instance Id: {e86cc515-b678-4af2-932e-47e223e52acc}
   State: [9] Failed
   Last error: Timed out

any help would be appreciated!



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