Hi. So I'm not a computer whiz, but I got a new seagate external hard drive for Christmas since my HP Stream 360's internal drive is so small. I am running Windows 8.1 with a 64-bit operating system, x64-based processor. I have no idea if that means anything, but it might be useful to you, it might not be.
So I got this driver and tried to download Sims4 on it. It got about 20% done before it said that there was an error with the hard drive location and that it had to be fixed. So, I just furrowed my brow and told it to restart again. It restarted and got to about 30% before it did the same thing. I did the same action and it refused to go to the location I wanted it to go. So, this morning I did some research on why it wasn't working and I found that I had to partition it and open volumes? I have no idea what those are, but what I gathered is that it is so you can actually use the disk space itself. I shrugged and followed what the directions told me to do. When they got to the part of "New Simple Volume" I tried to click on it to open the space but it was in that annoying greyed out text instead of the black usable text. So, I did some more research and tried to find why it wasn't working and just decided to fiddle with it myself.
I clicked on the driver name instead of the volume space and tried to initialize it. I used both options, but they both said "Data error(cyclic redundancy check)". Well great, more words that I do not understand whatsoever. I go to your website and find a how-to guide for how to fix it, but it was for a Linux, which I do not have, so I'm not sure if it applies to my system or not. What my question is, after all that information, what am I doing wrong and how do I get my computer to recognize the brand new driver i just received.
If there are any step-by-step instructions I can follow or anything, that would be great.
Thanks,
Sen