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Windows Server 2012 R2 Backup fails using Windows Server Backup Tool

Windows Server 2012 R2 Server Backup fails when tried to take System Image, Bare Metal Recovery backup using Windows Server Backup tool. I am trying to save the backup to a network shared folder. The Volume Shadow Copy and Microsoft Software Shadow Copy Provider services are set to Manual.

The error message : The backup operation failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '0x80780021'. Please review the event details for a solution and then rerun the backup.

So far, I have tried the following:

1. Set the Shadow copy to use Maximum size as No Limit. (on both local C: drive and shared drive)

2. Ran chkdsk C: /f -  and found no errors

3. vssadmin list writers -  lists all the writers as No Error

4. Created 2 REG_DWORD entries in HKLM\Software\Microsoft\Windows NT\CurrentVersion\SPP

      CreateTimeout -  1200000  (decimal)

      IdleTimeout - 1200000 (decimal)

Please let me know if I need to do anything else to resolve this issue. Any help is appreciated. Thank you.


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