First post, please excuse any mistakes I make in posting this.
My friend & I work in "infrastructure" together and we've encountered a problem that seems like it should be so simple to fix, but we've been banging our heads for about a week now on it, so I'm hoping with the collected community brain "network" we can get some guidance or a solution on this one.
We got hit with some malware and had to rebuild some servers, and unfortunately we cannot seem to get them backing up as they were prior to the rebuild.
The server is running Windows Server 2012 R2 and has two SANs connected to it, one is the backup. We have the SAN online and can see it, navigate into and around it, create folders/files, etc, but the backup process fails every single time with a message that, "There was a failure in creating a directory on the backup storage location...".
This seems very "permissiony" to us, as if the process can't create the folder it's dumping the backups in because it doesn't have the access rights to do it. So we went in and made sure that admins have full access, they do, we even added our specific admin accounts and the admin service account to have full access, and both of us can verify our full access, and yet the problem continues to persist.
This is my best effort to adequately describe the problem. I hope this makes sense, and someone out there can help us figure this one out. Please feel free to ask for more info and I'll do my best to oblige.
Thanks in advance!