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Event ID 55 - A corruption was discovered in the file system structure on volume

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Hi guys, 

I have two failover clusters with three nodes (based on Windows Server 2019) in each cluster. 

Virtual machines are protected by means of Altaro Backup. 

After continuous period of warnings generated by Altaro Backup it has been found in both Windows System log and Altaro backup log that some volume (which obviously Altaro backup refers to) MFT contains corrupted file record.

A corruption was discovered in the file system structure on volume \\?\Volume{8a4d749a-3081-4ba5-a001-c70bb335c2de}.

The Master File Table (MFT) contains a corrupted file record.  The file reference number is 0x1000000029104.  The name of the file is "<unable to determine file name>".

2019-11-05 02:39:30.037 0059 BackupMilestoneProvider.ScanEventLog    : Suspicious record: <Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'><System><Provider Name='Ntfs' Guid='{dd70bc80-ef44-421b-8ac3-cd31da613a4e}'/><EventID>55</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x8000000000000000</Keywords><TimeCreated SystemTime='2019-11-04T13:41:03.583214500Z'/><EventRecordID>491689</EventRecordID><Correlation/><Execution ProcessID='4' ThreadID='25808'/><Channel>System</Channel><Computer>hvhost01.company.com</Computer><Security UserID='S-1-5-18'/></System><EventData><Data Name='DriveName'>\\?\Volume{8a4d749a-3081-4ba5-a001-c70bb335c2de}</Data><Data Name='DeviceName'>\Device\HarddiskVolume9415</Data><Data Name='CorruptionState'>0x0</Data><Data Name='HeaderFlags'>0x922</Data><Data Name='Severity'>Critical</Data><Data Name='Origin'>File System Driver</Data><Data Name='Verb'>Bad FRS</Data><Data Name='Description'>The Master File Table (MFT) contains a corrupted file record.  The file reference number is 0x1000000029104.  The name of the file is "&lt;unable to determine file name&gt;".
</Data><Data Name='Signature'>0x504df163</Data><Data Name='Outcome'>Read Only Volume</Data><Data Name='SampleLength'>0</Data><Data Name='SampleData'></Data><Data Name='SourceFile'>0x1</Data><Data Name='SourceLine'>1250</Data><Data Name='SourceTag'>203</Data><Data Name='AdditionalInfo'>0xd00000a2</Data><Data Name='CallStack'>Ntfs+0x11e86, Ntfs+0x1710f4, Ntfs+0x15374f, Ntfs+0x15fec1, Ntfs+0xf3d56, Ntfs+0x19a5e, ntoskrnl+0x5d11a, ntoskrnl+0x1216c5, ntoskrnl+0x1b849c</Data></EventData></Event>
2019-11-05 02:39:30.037 0059 BackupMilestoneProvider.ScanEventLog    : Suspicious record: <Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'><System><Provider Name='Ntfs' Guid='{dd70bc80-ef44-421b-8ac3-cd31da613a4e}'/><EventID>55</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x8000000000000000</Keywords><TimeCreated SystemTime='2019-11-04T13:41:16.366578900Z'/><EventRecordID>491714</EventRecordID><Correlation/><Execution ProcessID='4' ThreadID='26308'/><Channel>System</Channel><Computer>hvhost01.company.com</Computer><Security UserID='S-1-5-18'/></System><EventData><Data Name='DriveName'>\\?\Volume{8a4d749a-3081-4ba5-a001-c70bb335c2de}</Data><Data Name='DeviceName'>\Device\HarddiskVolume9420</Data><Data Name='CorruptionState'>0x0</Data><Data Name='HeaderFlags'>0x922</Data><Data Name='Severity'>Critical</Data><Data Name='Origin'>File System Driver</Data><Data Name='Verb'>Bad FRS</Data><Data Name='Description'>The Master File Table (MFT) contains a corrupted file record.  The file reference number is 0x1000000029104.  The name of the file is "&lt;unable to determine file name&gt;".

I went through the thread below:

https://social.technet.microsoft.com/Forums/ie/en-US/510db7df-35cf-4e20-a1fd-23bdb934712c/event-55-ntfs-the-file-system-structure-on-the-disk-is-corrupt-and-unusable?forum=winservergen

https://social.technet.microsoft.com/Forums/windowsserver/en-US/5cbed1b1-63e3-4c15-8fff-b48746d5ba44/2008r2-backup-causing-event-55-ntfs-errors?forum=windowsbackup

Found no shadow copies. Also, not sure if chkdsk would shed some light if I run it. 

Is there anything else worth to try?


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