I'm trying to solve a backup problem which started with Veritas Backup Exec failing to back up directories on a remote server. The BE error simply said that the directories could not be found yet I could browse to them in BE and Windows Explorer.
I then tried a full VSS backup in Windows Server Backup on the target server (2008 R2) and this also failed but there was no error in the WSB console, just the failed status. Looking in the Event Viewer I found two entries for the backup:
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[ SystemTime] | 2019-12-23T10:29:32.000000000Z |
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| | | 0x800706ba, The RPC server is unavailable. |
| | | Operation: BackupComplete Event Executing Asynchronous Operation Context: Current State: BackupComplete |
| | | 2D20436F64653A2042554543584D4C4330303030353934302D2043616C6C3A2042554543584D4C4330303030353833392D205049443A202030303030393736342D205449443A202030303031303234342D20434D443A202022433A5C57696E646F77735C73797374656D33325C7762656E67696E652E657865222020202020202D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820 |
Binary data:
In Words
0000: 6F43202D 203A6564 43455542 434C4D58
0008: 30303030 30343935 6143202D 203A6C6C
0010: 43455542 434C4D58 30303030 39333835
0018: 4950202D 20203A44 30303030 34363739
0020: 4954202D 20203A44 31303030 34343230
0028: 4D43202D 20203A44 5C3A4322 646E6957
0030: 5C73776F 74737973 32336D65 6562775C
0038: 6E69676E 78652E65 20202265 20202020
0040: 7355202D 203A7265 656D614E 544E203A
0048: 54554120 49524F48 535C5954 45545359
0050: 53202C4D 533A4449 352D312D 2038312D
In Bytes
0000: 2D 20 43 6F 64 65 3A 20 - Code:
0008: 42 55 45 43 58 4D 4C 43 BUECXMLC
0010: 30 30 30 30 35 39 34 30 00005940
0018: 2D 20 43 61 6C 6C 3A 20 - Call:
0020: 42 55 45 43 58 4D 4C 43 BUECXMLC
0028: 30 30 30 30 35 38 33 39 00005839
0030: 2D 20 50 49 44 3A 20 20 - PID:
0038: 30 30 30 30 39 37 36 34 00009764
0040: 2D 20 54 49 44 3A 20 20 - TID:
0048: 30 30 30 31 30 32 34 34 00010244
0050: 2D 20 43 4D 44 3A 20 20 - CMD:
0058: 22 43 3A 5C 57 69 6E 64 "C:\Wind
0060: 6F 77 73 5C 73 79 73 74 ows\syst
0068: 65 6D 33 32 5C 77 62 65 em32\wbe
0070: 6E 67 69 6E 65 2E 65 78 ngine.ex
0078: 65 22 20 20 20 20 20 20 e"
0080: 2D 20 55 73 65 72 3A 20 - User:
0088: 4E 61 6D 65 3A 20 4E 54 Name: NT
0090: 20 41 55 54 48 4F 52 49 AUTHORI
0098: 54 59 5C 53 59 53 54 45 TY\SYSTE
00a0: 4D 2C 20 53 49 44 3A 53 M, SID:S
00a8: 2D 31 2D 35 2D 31 38 20 -1-5-18
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[ Name] | Microsoft-Windows-Backup |
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[ Guid] | {1DB28F2E-8F80-4027-8C5A-A11F7F10F62D} |
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| | | Keywords | 0x8000000000000000 |
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| | | | |
[ SystemTime] | 2019-12-23T10:29:37.528986500Z |
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| | BackupTime | 2019-12-23T09:39:09.669986500Z |
I've checked a load of services: DCOM, VSS, RPC, RPC Endpoint Mapper, Virtual Disk... These are all running with only the VSS one set to Manual, the rest are all Automatic. Checking over the VSS Writers, all are Stable with No Error. Windows firewall is disabled and so is the ESET AV one. I've also tried this with the AV disabled - same problems. Looking through the registry keys for the services and all seems to be as it should. I seem to have hit a wall with this, every forum and question I've read so far lists a load of things to check which I've done and all seems okay, the only other "solution" suggested is to reinstall the OS which is not an option here. Any help at all would be greatly appreciated. |