under settings, when I click back up my files, under backup options, I click "back up now". It appears to start, as it says "backing up". 30 seconds later the "backing up" disappears and back to the same button that says "back
up now". Using the same external hard drive as I have in the past. It says my external HD has 931 GB available, and the back up size is 86.2 GB.
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