Any backup that includes system state is failing. We are using Backup Exec 2012 but during troubleshooting are now just trying to backup the system state using Windows Server Backup and consistently get this error. I also get the error running from CLI but there are no logs created. Windows SBS 2011 SP1 64 bit 24GB RAM. Currently backing up to a data partition but originally using an RD1000 (which was replaced during troubleshooting). Here is the error from the Windows Server Backup event log:
Log Name: Microsoft-Windows-BackupSource: Microsoft-Windows-Backup
Date: 9/6/2013 9:57:20 AM
Event ID: 5
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: SERVER.company.local
Description:
The backup operation that started at '2013-09-06T13:56:26.437884800Z' has failed with following error code '2155347997'. Please review the event details for
a solution, and then rerun the backup operation once the issue is resolved.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />
<EventID>5</EventID>
<Version>2</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2013-09-06T13:57:20.803884800Z" />
<EventRecordID>25</EventRecordID>
<Correlation />
<Execution ProcessID="18708" ThreadID="24908" />
<Channel>Microsoft-Windows-Backup</Channel>
<Computer>SERVER.company.local</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BackupTemplateID">{74B6F48B-89B0-46F4-9BC8-CF48FFC24934}</Data>
<Data Name="HRESULT">2155347997</Data>
<Data Name="BackupState">12</Data>
<Data Name="BackupTarget">F:</Data>
<Data Name="NumOfVolumes">2</Data>
<Data Name="BackupTime">2013-09-06T13:56:26.437884800Z</Data>
<Data Name="HRESULT2">2155347997</Data>
<Data Name="VolumesInfo"><VolumeInfo><VolumeInfoItem Name="System Reserved" OriginalAccessPath="" State="15" HResult="-2139619228"
DetailedHResult="0" PreviousState="0" IsCritical="1" IsIncremental="0" BlockLevel="0" HasFiles="0" HasSystemState="1" IsCompacted="0" IsPruned="0"
IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="550" BackupTypeDetermined="0"
SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem Name="C:" OriginalAccessPath="C:" State="15" HResult="-2139619228" DetailedHResult="0"
PreviousState="0" IsCritical="1" IsIncremental="0" BlockLevel="0" HasFiles="0" HasSystemState="1" IsCompacted="0" IsPruned="0" IsRecreateVhd="0"
FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="1572" BackupTypeDetermined="0" SSBTotalNoOfFiles="0"
SSBTotalSizeOnDisk="0" /></VolumeInfo></Data>
<Data Name="DetailedHRESULT">2155348226</Data>
<Data Name="SourceSnapStartTime">2013-09-06T13:56:26.422284800Z</Data>
<Data Name="SourceSnapEndTime">2013-09-06T13:56:49.479084800Z</Data>
<Data Name="PrepareBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z"
/></TimesList></Data>
<Data Name="PrepareBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z"
/></TimesList></Data>
<Data Name="BackupWriteStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z"
/></TimesList></Data>
<Data Name="BackupWriteEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z"
/></TimesList></Data>
<Data Name="TargetSnapStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="TargetSnapEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="DVDFormatStartTime"><TimesList></TimesList></Data>
<Data Name="DVDFormatEndTime"><TimesList></TimesList></Data>
<Data Name="MediaVerifyStartTime"><TimesList></TimesList></Data>
<Data Name="MediaVerifyEndTime"><TimesList></TimesList></Data>
<Data Name="BackupPreviousState">3</Data>
<Data Name="ComponentStatus"><ComponentStatus><ComponentStatusItem Name="3e83e12a-3cdc-4f4d-91f3-758b51060cf8" LogicalPath="Microsoft Exchange
Server\Microsoft Information Store\SERVER" AppId="Exchange" WriterId="{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}" ConsistencyCheckResult="0"
ConsistencyCheckResultDetailed="0"/><ComponentStatusItem Name="f1a79fc8-9dff-4a67-b1db-8785dbc830ba" LogicalPath="Microsoft Exchange Server\Microsoft
Information Store\SERVER" AppId="Exchange" WriterId="{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}" ConsistencyCheckResult="0"
ConsistencyCheckResultDetailed="0"/></ComponentStatus></Data>
<Data Name="SSBEnumerateStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBEnumerateEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBVhdCreationStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBVhdCreationEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBBackupStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBBackupEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SystemStateBackup"><SystemState IsPresent="1" HResult="-2139619299" DetailedHResult="-2139619070" /></Data>
<Data Name="BMR">false</Data>
<Data Name="VssFullBackup">true</Data>
<Data Name="UserInputBMR">false</Data>
<Data Name="UserInputSSB">true</Data>
<Data Name="BackupSuccessLogPath">
</Data>
<Data Name="BackupFailureLogPath">
</Data>
<Data Name="EnumerateBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z"
/></TimesList></Data>
<Data Name="EnumerateBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z"
/></TimesList></Data>
<Data Name="PruneBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z"
/></TimesList></Data>
<Data Name="PruneBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z"
/></TimesList></Data>
</EventData>
</Event>
Please let me know if you need any more information. Thanks in advance.