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Issue with VSS and IIS

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Hello,

At work i was handed a task for investigation and truly speaking, i dont know where to start with.

Here is the description of the issue. You help is greatly appreciated.

we have encountered three incidents in one month of the same type.
Following Filesystem backup, after the Configuration backup (using DataProtector) of IIS settings, the VSS is not correctly released, thus impacting the following backups, resulting in dismounted databases on Exchange.

Each time we had to reboot both the passive and active node in order to get back to nominal situation.

I join a screenshot of the log, could you please investigate as soon as possible as it is going to cause severity 1 incidents each time this will happen.


Regards,


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