Hi people!
I'm using arcserve backup 16.5 to backup my cluster 2012 (datacenter) (2 servers). Physical and virtual machines (15 vm's).
Now after a while the vss starting to show me some errors and my backup is failing on only both hyperv physical hosts on C drive.
After much investigating with the support of arcserve they say that they cant do much about this problem and the support redirected me to Microsoft. After much calling and putting me on hold and telling me that they will call me back I'm still sitting here
getting old and gray. So hope there is someone out there to help me out with this one.
The errors are only on the hyper-V hosts. The vm's and other server 2012 are backing up just fine (have not all the updates).
Here are the errors. (when clicking on some links they show me the CSV attached to my HyperV cluster and C: drive one of them)
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------
Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume \\?\Volume{1693955f-32a1-4111-a860-e780d6637f1b}\. The volume index in the shadow copy set is 0. Error details: Open[0x00000000, The operation completed successfully.
], Flush[0x00000000, The operation completed successfully.
], Release[0x00000000, The operation completed successfully.
], OnRun[0x80042314, The shadow copy provider timed out while holding writes to the volume being shadow copied. This is probably due to excessive activity on the volume by an application or a system service. Try again later when activity on the volume is reduced.
].
Operation:
Executing Asynchronous Operation
Context:
Current State: DoSnapshotSet
-------------------------------------------------------------------------------------------------------------------------------------------
Volume Shadow Copy Service error: The I/O writes cannot be flushed during the shadow copy creation period on volume \\?\Volume{cae23b9e-4d92-11e2-93e7-806e6f6e6963}\. The volume index in the shadow copy set is 2. Error details: Open[0x00000000, The operation completed successfully.
], Flush[0x80042313, The shadow copy provider timed out while flushing data to the volume being shadow copied. This is probably due to excessive activity on the volume. Try again later when the volume is not being used so heavily.
], Release[0x00000000, The operation completed successfully.
], OnRun[0x00000000, The operation completed successfully.
].
Operation:
Executing Asynchronous Operation
Context:
Current State: DoSnapshotSet
-------------------------------------------------------------------------------------------------------------------------------------------
Volume Shadow Copy Error: VSS waited more than 40 seconds for all volumes to be flushed. This caused volume \\?\Volume{cd77626e-893f-4893-b6d3-a1cd5c1da041}\ to timeout while waiting for the release-writes phase of shadow copy creation. Trying again when disk activity is lower may solve this problem.
Operation:
Executing Asynchronous Operation
Context:
Current State: flush-and-hold writes
Volume Name: \\?\Volume{cd77626e-893f-4893-b6d3-a1cd5c1da041}\
------------------------------------------------------------------------------------------------------------------------------------------
The flush and hold writes operation on volume C: timed out while waiting for file system cleanup.
------------------------------------------------------------------------------------------------------------------------------------------
ARCSERVE ERROR: E12502 2014-02-16 13:41:19 The volume shadow service provider has reported a bad state for the operation.
-------------------------------------------------------------------------------------------------------------------------------------------
What I have done so far (without any luck):
vssadmin list writers are all stable and no errors.
vssadmin list providers are all Microsoft
Cleaned up shadow copies
Installed all updates (server 2012 and arcserve)
No antivirus installed (removed trendmicro)
Changed the setting on C: to maximum size: no limit on shadow copies
Rebooted system many times
There is enough space on the disks
Beste Regards, Stephan