Hi, trying to backup system image using SCDPM 2010 RTM.Most of the server are getting healthy backups except for this one server which is giving error:
Affected area: Computer\System Protection Occurred since: 1/27/2014 2:43:27 PM Description: The replica of System Protection Computer\System Protection on server.DOMAIN.COM is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. You can recover data from existing recovery points, but new recovery points cannot be created until the replica is consistent. For SharePoint farm, recovery points will continue getting created with the databases that are consistent. To backup inconsistent databases, run a consistency check on the farm. (ID 3106) DPM cannot create a backup because Windows Server Backup (WSB) on the protected computer encountered an error (WSB Event ID: 517, WSB Error Code: 0x80070057). (ID 30229 Details: Internal error code: 0x809909FB) More information Recommended action: For resolution actions and more information on the WSB error, go to http://technet.microsoft.com/en-us/library/cc734488(WS.10).aspx. Synchronize with consistency check. Run a synchronization job with consistency check... Resolution: To dismiss the alert, click below Inactivate alert
On the server, event viewer show the following events:
1. Backup Log:
Backup started at '2014-01-27T11:26:21.356950100Z' failed with following error code '2147942487'.
2. Application Log:
The description for Event ID 517 from source Microsoft-Windows-Backup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: 27-Jan-14 11:26:21 AM 2147942487 %%2147942487 The resource loader failed to find MUI file
However, when I observe the backup process using "wbadmin get status", it reaches 99% then stops.
Running backup of volume Local Disk(C:), copied (97%). Running backup of volume Local Disk(C:), copied (98%). Running backup of volume Local Disk(C:), copied (99%). Backup stopped before completing. Summary of backup: ------------------ Backup stopped before completing. The parameter is incorrect.
The server hardware is HP blade with two disk which are mirrored, and has 12 GB free space. below is the output from systeminfo command:
Host Name: server OS Name: Microsoftr Windows Serverr 2008 Enterprise OS Version: 6.0.6002 Service Pack 2 Build 6002 OS Manufacturer: Microsoft Corporation OS Configuration: Member Server OS Build Type: Multiprocessor Free Registered Owner: Admin Registered Organization: - Product ID: 55041-339-7818202-76771 Original Install Date: 04-Aug-08, 3:15:18 PM System Boot Time: 21-Jan-14, 3:58:47 PM System Manufacturer: HP System Model: ProLiant BL460c G1 System Type: x64-based PC Processor(s): 2 Processor(s) Installed. [01]: Intel64 Family 6 Model 23 Stepping 6 GenuineIntel ~3000 Mhz [02]: Intel64 Family 6 Model 23 Stepping 6 GenuineIntel ~3000 Mhz BIOS Version: HP I15, 02-May-11 Windows Directory: C:\Windows System Directory: C:\Windows\system32 Boot Device: \Device\HarddiskVolume1 System Locale: en-us;English (United States) Input Locale: en-us;English (United States) Time Zone: (GMT+03:00) Kuwait, Riyadh Total Physical Memory: 16,381 MB Available Physical Memory: 8,320 MB Virtual Memory: Max Size: 21,821 MB Virtual Memory: Available: 13,722 MB Virtual Memory: In Use: 8,099 MB Page File Location(s): C:\pagefile.sys Domain: DOMAIN.COM Logon Server: N/A Hotfix(s): 157 Hotfix(s) Installed. [01]: {47740627-D81D-4A45-A215-03B075A18EC7} [02]: {3D019598-7B59-447A-80AE-815B703B84FF} [03]: {A8E86480-A9C1-4414-8AA2-B05A485C82F0} [04]: {C444285D-5E4F-48A4-91DD-47AAAA68E92D} [05]: {DB33A524-845E-4855-9E90-A5619BCDD527} [06]: {ECC3A660-90E3-4A89-9FE8-F8B3C633B12E} [07]: {65AFCB03-3111-47E2-B1ED-198D6B0BC96E} [08]: {F5E29D9D-519A-36C7-87E3-9A22A8180B1B} [09]: KB971513 [10]: KB971512 [11]: 944036 [12]: 982861 [13]: KB960362 [14]: KB2079403 [15]: KB2117917 [16]: KB2141007 [17]: KB2160329 [18]: KB2183461 [19]: KB2207566 [20]: KB2286198 [21]: KB2296011 [22]: KB2296199 [23]: KB2305420 [24]: KB2345886 [25]: KB2347290 [26]: KB2387149 [27]: KB2388210 [28]: KB2416400 [29]: KB2416470 [30]: KB2419640 [31]: KB2423089 [32]: KB2436673 [33]: KB2442962 [34]: KB2443685 [35]: KB2447568 [36]: KB2467659 [37]: KB938464 [38]: KB942288 [39]: KB948609 [40]: KB948610 [41]: KB949189 [42]: KB950762 [43]: KB950974 [44]: KB951066 [45]: KB951698 [46]: KB951978 [47]: KB952004 [48]: KB952287 [49]: KB953733 [50]: KB954155 [51]: KB954459 [52]: KB955020 [53]: KB955069 [54]: KB955302 [55]: KB955430 [56]: KB955839 [57]: KB956250 [58]: KB956572 [59]: KB956744 [60]: KB956802 [61]: KB957097 [62]: KB957200 [63]: KB957321 [64]: KB957388 [65]: KB958481 [66]: KB958483 [67]: KB958623 [68]: KB958624 [69]: KB958644 [70]: KB958687 [71]: KB959130 [72]: KB959426 [73]: KB960225 [74]: KB960803 [75]: KB961371 [76]: KB961501 [77]: KB967190 [78]: KB967723 [79]: KB968389 [80]: KB968537 [81]: KB969058 [82]: KB969897 [83]: KB969897 [84]: KB969947 [85]: KB970238 [86]: KB970430 [87]: KB970653 [88]: KB971468 [89]: KB971486 [90]: KB971557 [91]: KB971657 [92]: KB971737 [93]: KB971930 [94]: KB971961 [95]: KB972036 [96]: KB972270 [97]: KB972636 [98]: KB973346 [99]: KB973507 [100]: KB973525 [101]: KB973565 [102]: KB973687 [103]: KB973917 [104]: KB974145 [105]: KB974318 [106]: KB974455 [107]: KB974470 [108]: KB974571 [109]: KB975364 [110]: KB975467 [111]: KB975517 [112]: KB975560 [113]: KB975759 [114]: KB975929 [115]: KB976098 [116]: KB976264 [117]: KB976470 [118]: KB976662 [119]: KB976749 [120]: KB976768 [121]: KB976772 [122]: KB977165 [123]: KB978251 [124]: KB978262 [125]: KB978542 [126]: KB978601 [127]: KB978886 [128]: KB979099 [129]: KB979306 [130]: KB979309 [131]: KB979482 [132]: KB979687 [133]: KB979688 [134]: KB979899 [135]: KB979910 [136]: KB980182 [137]: KB980195 [138]: KB980218 [139]: KB980232 [140]: KB980248 [141]: KB980302 [142]: KB980436 [143]: KB980842 [144]: KB981322 [145]: KB981332 [146]: KB981793 [147]: KB981852 [148]: KB982132 [149]: KB982214 [150]: KB982519 [151]: KB982664 [152]: KB982666 [153]: KB982799 [154]: KB983589 [155]: KB948465 [156]: KB960568 [157]: KB968930 Network Card(s): 1 NIC(s) Installed. [01]: HP NC373i Multifunction Gigabit Server Adapter Connection Name: Local Area Connection 2 DHCP Enabled: No IP address(es) [01]: x.x.x.x [02]: fe80::f494:43c2:7d90:e774 Hyper-V Requirements: VM Monitor Mode Extensions: No Virtualization Enabled In Firmware: No Second Level Address Translation: No Data Execution Prevention Available: No
Things I have tried:
1. I tried to backup manually to external HDD using wsb snap-in, but it has failed in the same way.
2. Stop and re-add protection.
3. I have researched the error, some results suggest that some bad sectors might exist, however, when I run the command, it forces me to schedule the command on next boot. when I reboot, it loads windows after that gives a message "Cannot open the volume for direct access"
How to end this loop? please help. Thanks for considering my question ...