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Cannot Restore Some Folders From Full Backup

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Hi guys,

I have an interesting query in regards to Server 2008 Standard backup.  This is a terminal server configured with Remote Desktop licenses and Office 2007 licensing.  It has been running fine for the last few years, or so we thought.

Recently it was required to restore some files to a user data folder that went "missing" (likely user error, we all know about those haha).  However when it came time to perform the restore I had to manually swap out different backup drives until I found that particular folder available for restore.  My client then tells me that it is a very old version that I have restored and she has had to redo a lot of work to catch up.

My query is this - how exactly does a full backup work in Server 2008 Standard x64?  A full backup to me would entail backing up each file and folder every time.  I have checked the backup settings and it is configured for full backup every time rather than incremental backup.

The client has 4x USB backup drives which they rotate regularly (these drives are configured with the schedule) as well as a separate backup drive which the director plugs in once a month or so and runs a full manual backup to it.  He uses this monthly drive on all his servers so it is not part of the scheduled backups.  It was from this monthly drive that I was able to restore the folder that was missing from the scheduled backup drives.

Does this make sense to anyone, and can anyone provide assistance in what we could do to make sure every file/folder gets backed up every time?

Many thanks.


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