Hi,
The system state is constantly failing on our Windows server 2012.
We get the error "Backup failed to complete. The system writer is not found in the backup." when trying to take the backup locally on our server.
The server contains 3 drives, Does not matter what drive I chose, The C: (Windows drive) has 96GB free out of 130 GB.
Information regarding the server:
OS: Windows Server 2012 Standard 64-bits (6.2 Build 9200)
Microsoft SharePoint Server 2013
Microsoft SQL Server 2012
Antivirus: System Center Endpoint Protection
It is a virtual machine with 16384 MB RAM and a page file with 18686 MB
We are using DPM 2012 Service pack 1.
It lists the following error when trying to take the backup/check inconsistency:
"Affected area: Computer\System Protection
Occurred since: 2014-07-11 08:14:29
Description: The replica of System Protection Computer\System Protection on SERVERNAME is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. You can recover data from existing recovery points, but new recovery points cannot be created until the replica is consistent.
For SharePoint farm, recovery points will continue getting created with the databases that are consistent. To backup inconsistent databases, run a consistency check on the farm. (ID 3106)
DPM cannot create a backup because Windows Server Backup (WSB) on the protected computer encountered an error (WSB Event ID: 517, WSB Error Code: 0x1D34BA0). (ID 30229 Details: Internal error code: 0x80990ED0)
More information
Recommended action: For resolution actions and more information on the WSB error, go to http://technet.microsoft.com/en-us/library/cc734488(WS.10).aspx.
Synchronize with consistency check.
Run a synchronization job with consistency check..."
EventIDs listed on the server:
Source: CAPI2, EventID 513
With the error message
"Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
Details:
TraverseDir : Unable to push subdirectory.
System Error:
Unspecified error"
Another one:
Source Backup, EventID 517
"The backup operation that started at '2014-07-11T07:15:23.102729300Z' has failed with following error code '0x80780102' (The system writer is not found in the backup.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved."
Troubleshooting performed:
Performed backup locally using Windows Server Backup (It fails after a few seconds saying "Backup failed to complete. The system writer is not found in the backup." )
When using the vssadmin list writers, It lists the following:
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool (C) Copyright 2001-2012 Microsoft Corp.
Writer name: 'Task Scheduler Writer'
Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
State: [1] Stable
Last error: No error
Writer name: 'VSS Metadata Store Writer'
Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
State: [1] Stable
Last error: No error
Writer name: 'Performance Counters Writer'
Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
State: [1] Stable
Last error: No error
Writer name: 'SqlServerWriter'
Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
Writer Instance Id: {5f0a641e-7fb4-422b-bbc5-d60ecf688d75}
State: [1] Stable
Last error: No error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {1bb12ddb-a7fd-424e-87fa-48e3f245a6c7}
State: [1] Stable
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {c5bce6a4-2bbc-4df7-9938-580b2dbba292}
State: [1] Stable
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {bbcf0fd9-e505-4fa1-b83c-1734d4c249ac}
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {a96beab3-2709-48c6-b48a-e730159c3a1a}
State: [1] Stable
Last error: No error
Writer name: 'IIS Metabase Writer'
Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
Writer Instance Id: {cd1daf6a-79e8-411c-a1a7-1459fe2eb952}
State: [1] Stable
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {4527bf6a-c5b9-42dd-8320-21705ccd8dff}
State: [1] Stable
Last error: No error
Writer name: 'BITS Writer'
Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
Writer Instance Id: {761ff855-d6cc-4e0d-a831-efa50e798192}
State: [1] Stable
Last error: No error
Writer name: 'IIS Config Writer'
Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
Writer Instance Id: {279dc9c7-5727-4ee1-bdfd-52f058b3e9b5}
State: [1] Stable
Last error: No error "
- Tried the KB2009272 (http://support.microsoft.com/kb/2009272/sv)
- Shadow copies are NOT enabled on the server.
- There is enough space on the server itself and where we store the backup.
- Removed the server from the protection Group and all backed up system states of it that was stored (It has not successfully ran in a long while but somehow there was data being taken up) then added it again. It is OK until i run a inconsistency check.
- Backup of C:, D:, L: and SQL databases works fine.
- We have this occuring on several Windows server 2012 that has the same configuration as this one (SharePoint and SQL) so we have found the following article that describes that the SharePoint 2013 breaks the VSS writer and therefor the backup cannot be run.Article: http://blogs.technet.com/b/dpm/archive/2011/10/31/troubleshooting-data-protection-manager-system-state-and-bare-metal-backup.aspx
Best regards,
Sebastian