Hi Everybody,
I seem to be having an issue with a Windows 2012 R2 Server we installed back in January of 2014. This is a simple using the File Services Role & running American Contractor. When we got to run any Backup we get the following Errors in the Events under
Application:
Event 12293 VSS:
Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {89300202-3cec-4981-9171-19f59559e0f2}. Routine details Error calling Query(). [0x80042302] [hr = 0x80042302, A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information. ]. Operation: Query Shadow Copies Context: Execution Context: Coordinator
Event 517 Backup:
The backup operation that started at '2014-07-25T13:46:51.470000000Z' has failed with following error code '0x8078006B' (Windows Backup failed to create the shared protection point on the source volumes.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Events under Backup:
Event 5 Backup:
The backup operation that started at '2014-07-25T13:46:51.470000000Z' has failed with following error code '0x8078006B' (Windows Backup failed to create the shared protection point on the source volumes.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Details of Event 5
- System - Provider [ Name] Microsoft-Windows-Backup [ Guid] {1DB28F2E-8F80-4027-8C5A-A11F7F10F62D} EventID 5 Version 3 Level 2 Task 0 Opcode 0 Keywords 0x4000000000000000 - TimeCreated [ SystemTime] 2014-07-25T13:54:26.459960500Z EventRecordID 555 Correlation - Execution [ ProcessID] 3172 [ ThreadID] 3148 Channel Microsoft-Windows-Backup Computer ####.##.local - Security [ UserID] S-1-5-18 - EventData BackupTemplateID {E9CC1D08-0636-4EDA-AE97-0085AE093871} HRESULT 0x8078006b DetailedHRESULT 0x8004230f ErrorMessage %%2155348075 BackupState 12 BackupTime 2014-07-25T13:53:32.668000000Z BackupTarget \\#####\Server_Backups\ NumOfVolumes 5 VolumesInfo <VolumeInfo><VolumeInfoItem Name="System Reserved" OriginalAccessPath="" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="1" IsIncremental="0" BlockLevel="1" HasFiles="0" HasSystemState="1" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="554" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem Name="C:" OriginalAccessPath="C:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="1" IsIncremental="0" BlockLevel="1" HasFiles="0" HasSystemState="1" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="1576" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem Name="E:" OriginalAccessPath="E:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="0" IsIncremental="0" BlockLevel="1" HasFiles="0" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="8" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem Name="F:" OriginalAccessPath="F:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="0" IsIncremental="0" BlockLevel="1" HasFiles="0" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="8" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem Name="G:" OriginalAccessPath="G:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="0" IsIncremental="0" BlockLevel="1" HasFiles="0" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="8" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /></VolumeInfo> SourceSnapStartTime 2014-07-25T13:53:32.694095700Z SourceSnapEndTime 1601-01-01T00:00:00.000000000Z PrepareBackupStartTime <TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList> PrepareBackupEndTime <TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList> BackupWriteStartTime <TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList> BackupWriteEndTime <TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList> TargetSnapStartTime 1601-01-01T00:00:00.000000000Z TargetSnapEndTime 1601-01-01T00:00:00.000000000Z DVDFormatStartTime <TimesList></TimesList> DVDFormatEndTime <TimesList></TimesList> MediaVerifyStartTime <TimesList></TimesList> MediaVerifyEndTime <TimesList></TimesList> BackupPreviousState 2 ComponentStatus <ComponentStatus></ComponentStatus> ComponentInfo <ComponentInfo></ComponentInfo> SSBEnumerateStartTime 1601-01-01T00:00:00.000000000Z SSBEnumerateEndTime 1601-01-01T00:00:00.000000000Z SSBVhdCreationStartTime 1601-01-01T00:00:00.000000000Z SSBVhdCreationEndTime 1601-01-01T00:00:00.000000000Z SSBBackupStartTime 1601-01-01T00:00:00.000000000Z SSBBackupEndTime 1601-01-01T00:00:00.000000000Z SystemStateBackup <SystemState IsPresent="1" HResult="-2139619299" DetailedHResult="-2147212529" /> BMR <BMR IsPresent="1" HResult="-2139619228" DetailedHResult="0" /> VssFullBackup false UserInputBMR true UserInputSSB true BackupSuccessLogPath BackupFailureLogPath EnumerateBackupStartTime <TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList> EnumerateBackupEndTime <TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList> PruneBackupStartTime <TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList> PruneBackupEndTime <TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList> BackupFlags 0x9 ComponentInfoSummary <ComponentInfoSummary ComponentInfoArrayPresent="1" TotalComponents="0" SucceededComponents="0" />
Our VSSAdmin Writers after a backup:
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool (C) Copyright 2001-2013 Microsoft Corp. Writer name: 'Task Scheduler Writer' Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124} Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b} State: [1] Stable Last error: No error Writer name: 'VSS Metadata Store Writer' Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06} Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93} State: [1] Stable Last error: No error Writer name: 'Performance Counters Writer' Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2} Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381} State: [1] Stable Last error: No error Writer name: 'System Writer' Writer Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Instance Id: {ec6cb111-fafe-49fb-8b87-edf2e5445226} State: [5] Waiting for completion Last error: No error Writer name: 'ASR Writer' Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4} Writer Instance Id: {ad70bb46-b270-4963-a88d-f3b4d56ecc5b} State: [1] Stable Last error: No error Writer name: 'COM+ REGDB Writer' Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f} Writer Instance Id: {a264053a-aa55-4fdc-9575-89ae26caaa30} State: [1] Stable Last error: No error Writer name: 'Shadow Copy Optimization Writer' Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f} Writer Instance Id: {4f3e1a45-61c0-49f2-9db0-2f4dc724e357} State: [1] Stable Last error: No error Writer name: 'Registry Writer' Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485} Writer Instance Id: {aef6ca03-ea93-403e-a01c-72763738c077} State: [1] Stable Last error: No error Writer name: 'WMI Writer' Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0} Writer Instance Id: {9149705d-e232-4339-a0b3-3c871832ff42} State: [5] Waiting for completion Last error: No error
I have struggled with this for awhile and I would appreciate any help possible. Thank You.